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Dutch Speaking Communicator - Immediate Start!

  • Customer Care Services
  • Edinburgh, Engeland
  • Tijdelijke accommodatie beschikbaar
  • Nederlands
  • € 1.300 bruto

Omschrijving

We provide support to owners of our award winning and innovative mobile phones, smart-phones and tablets, from assisting with mobile email and internet setup to giving friendly advice on the best phones for our customers, to arranging repairs and everything in between.

If you are a gadget lover you’ll love working here.  You’ll be part of a friendly team where we communicate with customers across Europe and beyond.  You’ll receive regular training on the latest devices and be the first to use them.

We operate Monday to Friday from 8am to 6pm. We offer a range of benefits as follows:

40 hour contact – Monday to Friday working.

  • Perkz: employee benefits scheme that works with the best UK retailers
  • Learning and Development courses
  • Career opportunities within the account 
What you need to do in return? Well…you’ll need excellent customer service skills and be able to work through problems logically and patiently all in a warm and friendly manner.
Meer lezen over deze vacature

Waarom jij deze kans niet wilt missen!

Cost of relocation to a maximum cost of £1000 (e.g. flights, removals and accommodation - for one month)
Basic salary plus benefits
Perkz employee benefits scheme
Auto enrol pension
Pension Scheme
Career opportunities within departments (e.g. Quality Monitor, Escalation Agent, Team Leader roles)

Wat ga ik doen?

  • To respond to all customer enquiries within given timescales, efficiently and effectively

  • To develop and maintain a full knowledge of client products and services

  • To be able to recognise when a problem or query should be transferred to another department or a more senior member of staff

  • To deal with all correspondence as requested/required

  • Logging of all calls accurately and in line with procedure

  • To meet minimum monitoring criteria

Wat neem ik mee?

  • Fluent in written/oral Dutch and English

  • Experience of or aptitude for Customer Service

  • Good organisational skills

  • A minimum of 20 wpm on a keyboard

  • ECDL qualification an advantage

Search Consultancy LTD

Search Consultancy LTD

Since our first office opened thirty years ago, Search Consultancy has grown to become one of the UK's leading recruitment consultancies. With offices in 15 locations nationwide, we place people at all levels across a wide range of commercial and industry sectors. Whether you're looking for your first job, making your next step up the career ladder or looking for temporary work, Search can help find your ideal job. Looking for a new role can be daunting, so let us do the hard work for you. Browsing for jobs that match your skills couldn't be simpler. Set up an account so we can send job alerts that match your criteria, directly to your inbox. We strive to be the recruitment partner of choice for organisations who demand success through talented and motivated people. We’re here to provide expertise and value to both our candidates and clients at every stage of the recruitment process.

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